If you recently arrived in New York City and are seeking asylum, the following City resources areavailable.
This website was last updated on 06/11/2024 and willbe updated regularly with information as we expand the capacity for appointments and services.
Update: Please note that services hosted at 520 W 49th Street havemoved. See below for more information.
Asylum Seeker 24/7 Arrival Center
If you are a recently arrived asylum seeker and need to be connected to shelter services, please go to the Roosevelt Hotel 45 E 45th St, New York, NY, 10017.
Information And Services Include:
- Healthcare services and referrals
- Health insurance enrollment
- School enrollment
- Mental health counseling
An additional 9 Asylum Seeker Resource Navigation Centers are now serving across the fiveboroughs, in an effort to continue supporting newly arrived individuals and families seeking asylum. Asylumseekers may visit the organizations listed below:
Bronx
Coalicion Mexicana
389 E 150th Street
Bronx, NY10455
Hours of Operation:
Saturday 9:00am - 4:00pm
Service: Information/Referrals & direct assistance
Brooklyn
Coalicion Mexicana
480 59th Street
Suite 2L
Brooklyn, NY11220
Hours of Operation:
Monday & Tuesday 12:00pm - 8:00pm
Thursday & Friday 9:00am - 6:00pm
Saturday 9:00am - 4:00pm
Service: Information/Referrals & direct assistance
Mixteca Organization
245 23rd Street
2nd Floor
Brooklyn, NY11215
Hours of Operations:
Wednesday - Friday 10:00am - 7:00pm
Service: Information/Referrals &direct assistance
Manhattan
Aid for Aids International
166 Essex Street
New York, NY 10002
Hours of Operation:
Saturday 10:00am - 12:30pm
Service: Information/Referrals & directassistance
Coalicion Mexicana
463 W 142nd street
New York, NY10031
Hours of Operation:
Thursday – Saturday 9:00am - 5:00pm
Service: Information/Referrals & directassistance
International Child Program
34 W 134th Street
New York, NY 10037
Hours of Operation:
Monday 11:00am – 3:00pm
Tuesday 10:00am – 2:00pm
Wednesday 2:00pm –5:00pm
Friday 1:00pm – 5:00pm
Service: Language interpretation/translation support, direct assistance, casemanagement
Queens
New Immigrant Community Empowerment (NICE)
71-29 RooseveltAvenue
2nd Floor
Queens, NY 11372
Hours of Operations: Monday - Wednesday 9:00am - 12:00pm
Service: Workforce development
Staten Island
La Colmena
774 Port Richmond Avenue
Staten Island, NY 10302
or
88 Canal Street
Staten Island, NY 10304
Hours of Operation:
Monday - Friday 9:00am - 5:00pm
Service: Workforce development
Download the flyers
- DownloadAsylum Seeker Resource Navigation Center English
- DownloadAsylum Seeker Resource Navigation Center Spanish
- Download Asylum SeekerResource Navigation Center Wolof
- DownloadAsylum Seeker Resource Navigation Center Haitian-Creole
- DownloadAsylum Seeker Resource Navigation Center Arabic
- DownloadAsylum Seeker Resource Navigation Center Bengali
- DownloadAsylum Seeker Resource Navigation Center Simplified Chinese
- DownloadAsylum Seeker Resource Navigation Center Traditional Chinese
- DownloadAsylum Seeker Resource Navigation Center French
- DownloadAsylum Seeker Resource Navigation Center Korean
- DownloadAsylum Seeker Resource Navigation Center Polish
- DownloadAsylum Seeker Resource Navigation Center Russian
- DownloadAsylum Seeker Resource Navigation Center Urdu
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Accessing Healthcare
All immigrants can get medical care in New York City, regardless of immigration status or ability to pay. Youcan get low-cost medical care, with or without insurance, through NYC Health + Hospitals (H+H). H+H canprovide emergency care, basic health care, check-ups, immunizations, and more for people of all ages. Forall NYC Health + Hospitals, please call (718) 387-6407 to be directed to the center nearest to you.
Accessing Food
Find locations that offer free food (food pantry and soup kitchens) by visiting Food Help NYC.
Enroll Your Child In School
In NYC, your child has a right to K-12 education, regardless of immigration status. Family Welcome Centersserve NYC families all year round with enrollment and admissions. For support, please visit one of theback-to-school sites below, Monday through Thursday, 8am – 5pm, and on Friday, 8am - 3pm. For more information visitthe enrollment page on the NYC Schools website.
Family Welcome Center Locations
Districts Served | Family Welcome Center Location |
---|---|
Bronx | |
Serving Districts 7, 9, 10 | Fordham Family Welcome Center Email: FordhamFWC@schools.nyc.gov |
Serving District 7 | District 7 Resource Center Supervisor: Nyeema Byrnes James |
Serving Districts 8, 11, 12 | Zerega Family Welcome Center Email: ZeregaFWC@schools.nyc.gov |
Brooklyn | |
Serving Districts 13, 14, 15, 16 | Park Place Family Welcome Center* Email: ParkPlaceFWC@schools.nyc.gov |
Serving Districts 19, 23, 32 | St. Marks Family Welcome Center Email: StMarksFWC@schools.nyc.gov |
Serving Districts 17, 18, 22 | Ocean Family Welcome Center Email: OceanFWC@schools.nyc.gov |
Serving Districts 20, 21 | 89th Street Family Welcome Center Email: 89thFWC@schools.nyc.gov |
Manhattan | |
Serving Districts 1, 2, 4 | 333 7th Avenue Family Welcome Center Email: 333FWC@schools.nyc.gov |
Serving District 1 | District 1 Family Resource Center Contact: See 333 Seventh Avenue |
Serving Districts 3, 5, 6 | 123 Morningside Family Welcome Center Email: 125FWC@schools.nyc.gov |
Serving District 6 | George Washington Educational Campus - Satellite Site Supervisor: Nyeema Byrnes James |
Queens | |
Serving Districts 27, 28, 29 | Sutphin Family Welcome Center Email: SutphinFWC@schools.nyc.gov |
Serving Districts 25, 26 | Linden Family Welcome Center Email: LindenFWC@schools.nyc.gov |
Serving Districts 24, 30 | Queens Plaza North Family Welcome Center Email: QueensPlazaNFWC@schools.nyc.gov |
Serving District 31 | Petrides Family Welcome Center Email: PetridesFWC@schools.nyc.gov |
*Please Note: Our Park Place Family Welcome Center is not yet fullyaccessible.
For students and guardians who have physical accessibility needs, there are two options. You can eitherRequestremote support or
Schedule an in-person appointment at the following alternate location: P.S. 009K, 80UnderhillAvenue, Room 134, Brooklyn, NY 11238.
To make a remote or in-person appointment at the alternate location, call 718-623-5069 or emailParkPlaceFWC@schools.nyc.gov.
Additionally, please note that the accessible entrance to P.S. 009K is not the same as the mainentrance; theaccessible entrance is located on Bergen Street.
Child Care and Early Education
New York City offers free and affordable child care through these organizations:
- Administration for Children'sServices (ACS)
- NewYork City Public Schools (NYCPS)
- Head Start and Early Head Start
Please Note: Some of the child care options below require the child(ren) tohave a satisfactory immigration status and must include copies of immigration documents as part of theapplication. All NYC child care providers require children toreceive certain vaccinations.
Administration for Children's Services (ACS)
ACS offers low-income vouchers that can be used to cover the cost of child care at a provider of the family's choice. Vouchers mayalso be used to pay approved relatives, neighbors, or friends for care. These providers serve:
- Children six weeks to 13 years old (or to 19 years old for children with disabilities).
- Available year-round, and up to 24 hours a day.
- Eligibility is based on the family's income and an approved reason for needing child care (seebelow for more details).
- Each child in need of child care must have a required immigration status toqualify.
- Families should apply through MyCity (NYC.GOV/ChildCare).
New York City Public Schools (NYCPS)
NYCPS' Birth-Five Programs are offered in a variety of settings including center-based (NYC Early EducationCenters or NYCEECs), home-based (Family Child Care or FCCs), and school based (District schools and PreKcenters).
- Infantand Toddler Extended Day and Year
- Free or low-cost child care for children six weeks to three-years-old (who are not yetage-eligiblefor3K).
- Programs run up to 10 hours per day, year-round.
- Eligibility is based on the family's income and an approved reason for needing child care(seebelow for more details).
- Each child in need of child care must have a required immigration status toqualify.
- Families should apply through MyCity (NYC.GOV/ChildCare) or find a program through NYCMySchools and contact them directly for help applying.
- 3-K and Pre-K (pre-kindergarten) Extended Day and Year
- Free or low-cost child care is available in the calendar year the child turns three or fouryears old.
- Programs run up to 10 hours per day, year-round.
- Eligibility is based on the family's income and an approved reason for needing child care(seebelow for more details).
- Each child in need of child care must have a required immigration status toqualify.
- Families should apply through MyCity (NYC.GOV/ChildCare) or find a program through NYCMySchools and contact them directly for help applying.
- 3-K and Pre-K (pre-kindergarten) School Day and Year
- Free child care that is available in the calendar year the child turns three or four years old.
- Programs run up to 6 hours and 20 minutes per day, September to June.
- A child/children can enroll regardless of their immigration status.
- Families should apply through NYC MySchools.
Early Head Start and Head Start
Early Head Start and HeadStartproviders offer free learning and social/emotional development services to children ages birthtoage five. Additionally, some providers offer services for pregnant parents.
Eligibility criteria for children includes:
- Children from low-income families or
- Children living in temporary housing or
- Children in foster care or
- Children from families receiving public assistance (TANF, SSI, or SNAP)
A child/children can enroll regardless of their immigration status.
Some Early Head Start and Head Start providers are affiliated with NYC Public Schools and these providers only serve children ages 2-5 years old in centers only.
Find all of New York City's Early Head Start or Head Start Program by visiting the Office of Head Start website and thencontact aprogram directly to apply.
Important for Parents
Applying for these types of childcares will not have an impact on any pending immigration applications (residentalien, asylum, citizenship, etc.). Parents will NOT be asked for immigration status for themselves or anyoneelse in the household other than the child(ren) in need of childcare.
For the types of childcares that require satisfactory immigration status, each child needing childcare, acopy of one of the following is required as proof of immigration status: US Birth Certificate, US PassportForm, Naturalization Certificate, Alien Registration Card including Permanent Resident or Green Card, FS-240(Report of Birth Abroad of U.S. Citizen), or any other authoritative document demonstrating immigrationstatus.
Childcare programs enrolling children who are homeless or living in temporary housing, including familiesarriving from another state or country, should allow those children to attend for up to 30 days while theirfamilies work to obtain documentation of immunization or if the child has received at least the first dosein the required immunization series.To help a family find a medical provider or learn more about New York City's vaccination requirements visitnyc.gov/health or call 311. Immunization appointments for children of all ages can be scheduled through NYCH+H by calling 844-NYC-4NYC or nyc.gov/hhc, for children ages 4 and older through the Department of Healthhere, and parents can locate a federally-qualified health center in NYC here.
Early childhood education programs contracted with NYC Public Schools should refer to the birth-to-fivehandbook for additional guidance on supporting families in temporary housing in meeting vaccinationrequirements.Center-based programs or Home-based providers that are licensed by NYC Department of Health or New YorkState Office of Children and Family Services (OCFS) to provide child care must be approved by ACS in orderto enroll children with a voucher. Informal providers (friend, relative, or neighbor) must be approved toprovide subsidized in-home or family child care in a residence. Informal providers must also register withACS to enroll children with a voucher. More information about the application and approval process can befound here.
ACS Low Income Vouchers | NYC Public Schools: 3-K and Pre-K School Day and Year | NYC Public Schools: Infant, Toddler, and 3-K and Pre-K Extended Day and Year | Early Head Start and Head Start | |
---|---|---|---|---|
What age children can enroll? | Six weeks to thirteen years old (up to 19 for children with special needs) | Children turning three (for 3-K) or four (Pre-K) by December 31st | Children six weeks to five years old | Early Head Start: Birth through three years old. Some providers support pregnant parents. Head Start: three to five years old NYCPS providers serve two to five years |
What immigration status is needed to attend? | Children must have documentation of satisfactory immigration status | No immigration status required | Children must have documentation of satisfactory immigration status | No immigration status required |
Where are the providers located? | Center-based, family child care (home based), or an approved family and friend that accepts vouchers. | Center based, family child-care, and school-based (District schools and Pre-K Centers) | Center based, family child-care, and school-based (District schools and Pre-K Centers) | Center based organizations or family child care. NYCPS programs center-based only. |
When is this provider available? | Full year | Follows the public-school calendar (September – June) | Full year | Full year |
What are the hours of operation? | Hours vary based on setting and can include non-traditional hours. | School day schedule (8am to 3pm), Monday - Friday | Typical hours are 8am to 6pm, Monday - Friday | Typical hours are 8 hours per day, Monday - Friday |
How can families apply? | NYC.gov/ChildCare | MySchools.nyc | MySchools.nyc and contact a provider to apply OR apply at NYC.gov/ChildCare | Office of Head Start Or visit MySchools.nyc to find providers affiliated with NYCPS and contact them to apply. |