Asylum Seeker Resources - MOIA (2024)

If you recently arrived in New York City and are seeking asylum, the following City resources areavailable.

This website was last updated on 06/11/2024 and willbe updated regularly with information as we expand the capacity for appointments and services.

Update: Please note that services hosted at 520 W 49th Street havemoved. See below for more information.

Asylum Seeker 24/7 Arrival Center

If you are a recently arrived asylum seeker and need to be connected to shelter services, please go to the Roosevelt Hotel 45 E 45th St, New York, NY, 10017.

Information And Services Include:

  • Healthcare services and referrals
  • Health insurance enrollment
  • School enrollment
  • Mental health counseling

An additional 9 Asylum Seeker Resource Navigation Centers are now serving across the fiveboroughs, in an effort to continue supporting newly arrived individuals and families seeking asylum. Asylumseekers may visit the organizations listed below:

Bronx

Coalicion Mexicana
389 E 150th Street
Bronx, NY10455

Hours of Operation:
Saturday 9:00am - 4:00pm

Service: Information/Referrals & direct assistance

Brooklyn

Coalicion Mexicana
480 59th Street
Suite 2L
Brooklyn, NY11220

Hours of Operation:
Monday & Tuesday 12:00pm - 8:00pm
Thursday & Friday 9:00am - 6:00pm
Saturday 9:00am - 4:00pm

Service: Information/Referrals & direct assistance

Mixteca Organization
245 23rd Street
2nd Floor
Brooklyn, NY11215

Hours of Operations:
Wednesday - Friday 10:00am - 7:00pm

Service: Information/Referrals &direct assistance

Manhattan

Aid for Aids International
166 Essex Street
New York, NY 10002

Hours of Operation:
Saturday 10:00am - 12:30pm

Service: Information/Referrals & directassistance

Coalicion Mexicana
463 W 142nd street
New York, NY10031

Hours of Operation:
Thursday – Saturday 9:00am - 5:00pm

Service: Information/Referrals & directassistance

International Child Program
34 W 134th Street
New York, NY 10037

Hours of Operation:
Monday 11:00am – 3:00pm
Tuesday 10:00am – 2:00pm
Wednesday 2:00pm –5:00pm
Friday 1:00pm – 5:00pm

Service: Language interpretation/translation support, direct assistance, casemanagement

Queens

New Immigrant Community Empowerment (NICE)
71-29 RooseveltAvenue
2nd Floor
Queens, NY 11372

Hours of Operations: Monday - Wednesday 9:00am - 12:00pm

Service: Workforce development

Staten Island

La Colmena
774 Port Richmond Avenue
Staten Island, NY 10302
or
88 Canal Street
Staten Island, NY 10304

Hours of Operation:
Monday - Friday 9:00am - 5:00pm

Service: Workforce development

Download the flyers

  • DownloadAsylum Seeker Resource Navigation Center English
  • DownloadAsylum Seeker Resource Navigation Center Spanish
  • Download Asylum SeekerResource Navigation Center Wolof
  • DownloadAsylum Seeker Resource Navigation Center Haitian-Creole
  • DownloadAsylum Seeker Resource Navigation Center Arabic
  • DownloadAsylum Seeker Resource Navigation Center Bengali
  • DownloadAsylum Seeker Resource Navigation Center Simplified Chinese
  • DownloadAsylum Seeker Resource Navigation Center Traditional Chinese
  • DownloadAsylum Seeker Resource Navigation Center French
  • DownloadAsylum Seeker Resource Navigation Center Korean
  • DownloadAsylum Seeker Resource Navigation Center Polish
  • DownloadAsylum Seeker Resource Navigation Center Russian
  • DownloadAsylum Seeker Resource Navigation Center Urdu

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Accessing Healthcare

All immigrants can get medical care in New York City, regardless of immigration status or ability to pay. Youcan get low-cost medical care, with or without insurance, through NYC Health + Hospitals (H+H). H+H canprovide emergency care, basic health care, check-ups, immunizations, and more for people of all ages. Forall NYC Health + Hospitals, please call (718) 387-6407 to be directed to the center nearest to you.

Accessing Food

Find locations that offer free food (food pantry and soup kitchens) by visiting Food Help NYC.

Enroll Your Child In School

In NYC, your child has a right to K-12 education, regardless of immigration status. Family Welcome Centersserve NYC families all year round with enrollment and admissions. For support, please visit one of theback-to-school sites below, Monday through Thursday, 8am – 5pm, and on Friday, 8am - 3pm. For more information visitthe enrollment page on the NYC Schools website.

Family Welcome Center Locations

Districts ServedFamily Welcome Center Location
Bronx
Serving Districts 7, 9, 10

Fordham Family Welcome Center
1 Fordham Plaza
7th Floor
Bronx, NY 10458

Email: FordhamFWC@schools.nyc.gov
Phone: 718-329-8050
Director: Antoinette Mitchell

Serving District 7

District 7 Resource Center
501 Courtlandt Avenue
Room 106
Bronx, NY 10451

Supervisor: Nyeema Byrnes James

Serving Districts 8, 11, 12

Zerega Family Welcome Center
1230 Zerega Avenue
Room 24
Bronx, NY 10462

Email: ZeregaFWC@schools.nyc.gov
Phone: 718-828-7546
Director: Stefania Zivan Skintej

Brooklyn
Serving Districts 13, 14, 15, 16

Park Place Family Welcome Center*
355 ParkPlace
Brooklyn, NY 11238

Email: ParkPlaceFWC@schools.nyc.gov
Phone: 718-623-5069
Director: Desiree Sandoval

Serving Districts 19, 23, 32

St. Marks Family Welcome Center
1665 St. Marks Place
Room 116
Brooklyn,NY 11233

Email: StMarksFWC@schools.nyc.gov
Phone: 718-240-3598
Director: Khalish Gabriel

Serving Districts 17, 18, 22

Ocean Family Welcome Center
1780 Ocean Avenue
3rd Floor
Brooklyn, NY11230

Email: OceanFWC@schools.nyc.gov
Phone: 718-758-7744
Director: Elisha Carlos

Serving Districts 20, 21

89th Street Family Welcome Center
415 89th Street
5th Floor
Brooklyn, NY11209

Email: 89thFWC@schools.nyc.gov
Phone: 718-759-3900
Director: Stamatis Chasabenis

Manhattan
Serving Districts 1, 2, 4

333 7th Avenue Family Welcome Center
333 Seventh Avenue
12th FloorRoom1211
NewYork, NY 10001

Email: 333FWC@schools.nyc.gov
Phone: 917-339-1763
Director: Vanessa Rivera

Serving District 1

District 1 Family Resource Center
166 Essex Street
New York, NY 10002

Contact: See 333 Seventh Avenue

Serving Districts 3, 5, 6

123 Morningside Family Welcome Center
123 Morningside Drive Street
Room235
NewYork, NY 10007

Email: 125FWC@schools.nyc.gov
Phone: 212-342-8301
Director: Sarah Maiolo

Serving District 6

George Washington Educational Campus - Satellite Site
549 Audubon Avenue
New York,NY 10040

Supervisor: Nyeema Byrnes James

Queens
Serving Districts 27, 28, 29

Sutphin Family Welcome Center
90-27 Sutphin Boulevard
1st Floor
Jamaica,NY 11435

Email: SutphinFWC@schools.nyc.gov
Phone: 718-557-2786
Director: Stewart Jamieson

Serving Districts 25, 26

Linden Family Welcome Center
30-48 Linden Place
2nd Floor
Flushing, NY11354

Email: LindenFWC@schools.nyc.gov
Phone: 718-281-3452
Director: Kimberly Castrill

Serving Districts 24, 30

Queens Plaza North Family Welcome Center
28-11 Queens Plaza North
3rdFloor
Flushing, NY 11354

Email: QueensPlazaNFWC@schools.nyc.gov
Phone: 718-391-6270
Director: Katia Gil

Serving District 31

Petrides Family Welcome Center
715 Ocean Terrace
Building A
StatenIsland, NY10301

Email: PetridesFWC@schools.nyc.gov
Phone: 718-420-5654
Director: Paul Helfman

*Please Note: Our Park Place Family Welcome Center is not yet fullyaccessible.

For students and guardians who have physical accessibility needs, there are two options. You can eitherRequestremote support or

Schedule an in-person appointment at the following alternate location: P.S. 009K, 80UnderhillAvenue, Room 134, Brooklyn, NY 11238.

To make a remote or in-person appointment at the alternate location, call 718-623-5069 or emailParkPlaceFWC@schools.nyc.gov.

Additionally, please note that the accessible entrance to P.S. 009K is not the same as the mainentrance; theaccessible entrance is located on Bergen Street.

Child Care and Early Education

New York City offers free and affordable child care through these organizations:

Please Note: Some of the child care options below require the child(ren) tohave a satisfactory immigration status and must include copies of immigration documents as part of theapplication. All NYC child care providers require children toreceive certain vaccinations.

Administration for Children's Services (ACS)

ACS offers low-income vouchers that can be used to cover the cost of child care at a provider of the family's choice. Vouchers mayalso be used to pay approved relatives, neighbors, or friends for care. These providers serve:

  • Children six weeks to 13 years old (or to 19 years old for children with disabilities).
  • Available year-round, and up to 24 hours a day.
  • Eligibility is based on the family's income and an approved reason for needing child care (seebelow for more details).
  • Each child in need of child care must have a required immigration status toqualify.
  • Families should apply through MyCity (NYC.GOV/ChildCare).

New York City Public Schools (NYCPS)

NYCPS' Birth-Five Programs are offered in a variety of settings including center-based (NYC Early EducationCenters or NYCEECs), home-based (Family Child Care or FCCs), and school based (District schools and PreKcenters).

  1. Infantand Toddler Extended Day and Year
    • Free or low-cost child care for children six weeks to three-years-old (who are not yetage-eligiblefor3K).
    • Programs run up to 10 hours per day, year-round.
    • Eligibility is based on the family's income and an approved reason for needing child care(seebelow for more details).
    • Each child in need of child care must have a required immigration status toqualify.
    • Families should apply through MyCity (NYC.GOV/ChildCare) or find a program through NYCMySchools and contact them directly for help applying.

  2. 3-K and Pre-K (pre-kindergarten) Extended Day and Year
    • Free or low-cost child care is available in the calendar year the child turns three or fouryears old.
    • Programs run up to 10 hours per day, year-round.
    • Eligibility is based on the family's income and an approved reason for needing child care(seebelow for more details).
    • Each child in need of child care must have a required immigration status toqualify.
    • Families should apply through MyCity (NYC.GOV/ChildCare) or find a program through NYCMySchools and contact them directly for help applying.

  3. 3-K and Pre-K (pre-kindergarten) School Day and Year
    • Free child care that is available in the calendar year the child turns three or four years old.
    • Programs run up to 6 hours and 20 minutes per day, September to June.
    • A child/children can enroll regardless of their immigration status.
    • Families should apply through NYC MySchools.

Early Head Start and Head Start

Early Head Start and HeadStartproviders offer free learning and social/emotional development services to children ages birthtoage five. Additionally, some providers offer services for pregnant parents.

Eligibility criteria for children includes:

  • Children from low-income families or
  • Children living in temporary housing or
  • Children in foster care or
  • Children from families receiving public assistance (TANF, SSI, or SNAP)

A child/children can enroll regardless of their immigration status.

Some Early Head Start and Head Start providers are affiliated with NYC Public Schools and these providers only serve children ages 2-5 years old in centers only.

Find all of New York City's Early Head Start or Head Start Program by visiting the Office of Head Start website and thencontact aprogram directly to apply.

Important for Parents

Applying for these types of childcares will not have an impact on any pending immigration applications (residentalien, asylum, citizenship, etc.). Parents will NOT be asked for immigration status for themselves or anyoneelse in the household other than the child(ren) in need of childcare.

For the types of childcares that require satisfactory immigration status, each child needing childcare, acopy of one of the following is required as proof of immigration status: US Birth Certificate, US PassportForm, Naturalization Certificate, Alien Registration Card including Permanent Resident or Green Card, FS-240(Report of Birth Abroad of U.S. Citizen), or any other authoritative document demonstrating immigrationstatus.

Childcare programs enrolling children who are homeless or living in temporary housing, including familiesarriving from another state or country, should allow those children to attend for up to 30 days while theirfamilies work to obtain documentation of immunization or if the child has received at least the first dosein the required immunization series.To help a family find a medical provider or learn more about New York City's vaccination requirements visitnyc.gov/health or call 311. Immunization appointments for children of all ages can be scheduled through NYCH+H by calling 844-NYC-4NYC or nyc.gov/hhc, for children ages 4 and older through the Department of Healthhere, and parents can locate a federally-qualified health center in NYC here.

Early childhood education programs contracted with NYC Public Schools should refer to the birth-to-fivehandbook for additional guidance on supporting families in temporary housing in meeting vaccinationrequirements.Center-based programs or Home-based providers that are licensed by NYC Department of Health or New YorkState Office of Children and Family Services (OCFS) to provide child care must be approved by ACS in orderto enroll children with a voucher. Informal providers (friend, relative, or neighbor) must be approved toprovide subsidized in-home or family child care in a residence. Informal providers must also register withACS to enroll children with a voucher. More information about the application and approval process can befound here.

ACS Low Income VouchersNYC Public Schools:
3-K and Pre-K School Day and Year
NYC Public Schools:
Infant, Toddler, and 3-K and Pre-K Extended Day and Year
Early Head Start and Head Start
What age children can enroll?Six weeks to thirteen years old (up to 19 for children with special needs)Children turning three (for 3-K) or four (Pre-K) by December 31stChildren six weeks to five years old

Early Head Start: Birth through three years old. Some providers support pregnant parents.

Head Start: three to five years old NYCPS providers serve two to five years

What immigration status is needed to attend?Children must have documentation of satisfactory immigration statusNo immigration status requiredChildren must have documentation of satisfactory immigration statusNo immigration status required
Where are the providers located?Center-based, family child care (home based), or an approved family and friend that accepts vouchers. Center based, family child-care, and school-based (District schools and Pre-K Centers)Center based, family child-care, and school-based (District schools and Pre-K Centers)Center based organizations or family child care. NYCPS programs center-based only.
When is this provider available?Full yearFollows the public-school calendar (September – June)Full yearFull year
What are the hours of operation?Hours vary based on setting and can include non-traditional hours.School day schedule (8am to 3pm), Monday - FridayTypical hours are 8am to 6pm, Monday - FridayTypical hours are 8 hours per day, Monday - Friday
How can families apply?NYC.gov/ChildCareMySchools.nycMySchools.nyc and contact a provider to apply OR apply at NYC.gov/ChildCareOffice of Head Start
Or visit MySchools.nyc to find providers affiliated with NYCPS and contact them to apply.
Asylum Seeker Resources - MOIA (2024)
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